Frenquently Asked Questions

Ultimate Sportswear

We all start from the same line, arriving in this world small, but we push forward at our own pace. Being an athlete isn’t about being a pro; it’s not about running 100 meters under 10 seconds or completing a marathon in under 2 hours. It’s about showing up and smashing your limits.

With Ultimate apparel, you are the athlete. Find the confidence to crush that final rep and reach the next level.

The ULTIMATE logo: A Symbol of Greatness

At ULTIMATE, our logo is more than just a design—it’s a powerful emblem that embodies the core principles of a life well-lived: Discipline, Spirit, and Commitment. Each side of our iconic logo represents one of these fundamental pillars, forming a unified symbol of human potential and excellence.

Discipline: The Foundation of Success

The first side of the logo stands for Discipline. It is the unwavering dedication to consistent effort, the relentless pursuit of improvement, and the steadfast commitment to one’s goals. Discipline is the backbone of any achievement, teaching us that true greatness is forged through hard work, perseverance, and self-control. At ULTIMATE, we believe that disciplined practice and focus are the keys to unlocking your full potential.

Spirit: The Strength Within

The second side of the logo represents Spirit. This is the inner resilience, mental fortitude, and the unwavering determination that drive us to overcome obstacles and push beyond our limits. Spirit is the force that propels us forward, giving us the courage to face challenges head-on and emerge victorious. At ULTIMATE, we harness the strength of the human spirit to inspire confidence, determination, and the relentless pursuit of excellence in every endeavor.

Commitment: The Heart of Achievement

The third side of the logo signifies Commitment. It is the unwavering dedication to our dreams, the loyalty to our values, and the promise to see our goals through to fruition. Commitment is what keeps us moving forward, even when the journey is tough. It binds us to our purpose and to those who support us along the way. At ULTIMATE, we honor the spirit of commitment, recognizing that true success is achieved through steadfast resolve and a deep sense of responsibility to ourselves and others.

The ULTIMATE Emblem: Inspiring Greatness

The ULTIMATE logo is a beacon of inspiration, reminding us that through Discipline, Spirit, and Commitment, we can achieve extraordinary things. It is a symbol of the relentless pursuit of excellence and the unyielding spirit of those who strive to be their best. When you wear ULTIMATE, you are not just wearing a brand; you are embracing a philosophy that champions the highest virtues of human potential. Together, we celebrate the journey of becoming the ultimate version of ourselves.


Ordering & Payment

You can expect a response within 1 business day. Our customer service team works Monday to Sunday.

In an attempt to fulfill all orders within 1 business day, we are unable to make any edits or modifications to an order once it has been placed. However, in the event that a mistake was made while placing your order, you can email us at power@ultimate-sportswear.com to submit a cancellation request.

Please note that cancellation requests are not guaranteed, but our team will do their best to process your cancellation as long as your order has not been processed at our warehouse.

Taxes and duties incurred by each country on imported items are the customer’s responsibility. Custom fees are based on the total value of the products entering your country. Unfortunately, we have no control over this.


Shipping & Tracking

We currently ship worldwide.

We fulfill all orders within 1-3 business days.

Please note that during international holidays such as Christmas, we require 2-5 business days for processing.

We’re working very hard to ship our Ultimate products to our customers as fast as possible.
Roughly it will take 3 days to 2 weeks depending on where the goods are shipped to.

Please email customer service at power@ultimate-sportswear.com to let us know. We will take care of any issues with the address and reship your package.

If your tracking information states that your package was delivered but you never received it, please email power@ultimate-sportswear.com and one of our customer experience representatives will be able to further assist you.


Returns & Exchanges

We stand behind the quality of every product we sell. If your purchase does not work out for any reason, you can contact us by email power@ultimate-sportswear.com. Products must be unwashed and unworn with original tags. We will pay for the return shipping for all China orders. Returns will be refunded back to the original form of payment. At this time, we do not offer free return shipping for international orders or refunds on Customs or Duties.

Please note: all sale items are final and cannot be returned for a refund or exchange. We do not accept returns or exchanges on leggings, bras or socks.

Please allow 3-5 business days from the time we receive your package to process your return/exchange.

Please send an email with your order number and a photo of the incorrect item we sent you to power@ultimate-sportswear.com. From there, one of our customer service representatives will assist you in receiving the correct item.